Understanding a dealer's business model helps explain their pricing, their buy/sell spread, and why they're not acting against you by charging a premium. Here's how it works.
Short answer: dealers make money primarily on the spread between what they pay to acquire metal (from mints, other dealers, or buyback customers) and what they charge to sell it, plus smaller margins on services like shipping, storage, and payment processing — understanding this helps explain why a fair, reasonable premium isn't a dealer "taking advantage" of you, it's simply how the business model works, the same way any retailer operates on margin.
A dealer buys bullion at or near wholesale/spot-adjacent pricing — from mints directly, from other dealers, or from customers selling back to them — and sells to retail customers at a markup covering their costs and profit. This buy/sell spread is the fundamental mechanism of the business, no different in principle from any retailer buying wholesale and selling retail.
Different dealers have different cost structures, different scale (larger dealers can sometimes operate on thinner per-unit margins due to volume), and different risk tolerance for holding inventory — all of which shows up as genuinely different premium pricing for the identical product. This is exactly why comparing multiple dealers matters, covered throughout this site's buying guides.
During periods of sharp price movement, dealers face real risk holding inventory between the moment they bought it and the moment they sell it — this is part of why premiums tend to widen during volatile periods (covered in our seasonal demand guide), reflecting genuine increased business risk, not arbitrary price gouging.
Understanding this business model should make a reasonable, competitive premium feel less like an adversarial cost and more like the normal mechanics of a functioning market — the goal isn't finding a dealer charging zero premium (which would mean they're not a sustainable business), it's finding one charging a fair, competitive premium relative to other options.
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