A few minutes of checking can save you from a bad dealer. Here are the signs of a trustworthy dealer and the warning signs to walk away from.
Short answer: check that the dealer has a verifiable business presence and track record, publishes clear prices and a buyback policy, uses secure payment and tracked shipping, and does not pressure you. Be wary of prices far below others and of anyone who pushes you to act quickly.
Reputable dealers price off spot with a clear premium, and publish or quote a buyback price. A price far below the market for the same product can mean a counterfeit or a scam. See how to read a dealer's quote.
Urgency, claims of guaranteed returns and pressure to buy collectibles at large markups are warning signs. A good dealer lets you compare and decide.
Pay by a method that offers some buyer protection where possible, and never send payment to an individual's personal account for a large purchase.
When the order arrives, weigh it, compare it with the invoice, and check any serial numbers against the assay card. Report problems immediately and keep your records.
Cost basis, live spot prices and photo documentation. Free for up to 20 holdings.
Open your vault — free